All PML services come with a 100% satisfaction guarantee! If you are not completely satisfied with our work, we will listen to your feedback and work to make the necessary changes to earn your satisfaction. We want to make sure that every client receives the value they expect from their money. That is why we believe if you are not happy, you should get your money back if we cannot deliver the results you expect. This sets us apart from anyone else in the industry. No other company stands behind their services like we do. The primary purpose of our guarantee is to take the risk out of selecting the right PMO provider for your business needs.

PPM and Risk Management are our two most requested services. In order to plan for your businesses growth, you need to develop a plan to facilitate selection and prioritization of your Project Portfolio. When you hire PML, we review your current management process. We then implement our PPM Maturity Model to determine areas for improvement. The customized PPM plan we develop for your company is designed to help you reach your business objectives. We work with your staff to execute our recommendations. Our PPM service provides your company with:

• Assessment and refinement of your PPM policies
• Portfolio alignment with your company strategic vision
• Hands-on training and advisement from our PPM specialists

Risk Management is often an overlooked area of project management, but planning for risk can save your project if the unexpected happens. PML helps your company plan for the unexpected. With our years of experience, we know what can go wrong and most importantly how to mitigate the risks. We use project management best practices to identify, score and develop contingencies for risks your project could face. Our PM experts work with your staff to:

• Identify risks
• Create a risk register
• Score the identified risks
• Formulate contingencies for identified risks

Requirements Analysis and Gathering is an important initial step in the SDLC. Starting a project without defining all of the requirements is a primary cause for project failure. Different departments or users could have varying ideas on the proper requirements for a system. It is best to discover these conflicting issues before the project begins. We ensure that all requirements are documented actionable, measurable, testable, traceable and aligned with your business strategy.

PML works with your company to:

• Identify and document your system specifications
• Analyze your existing systems to identify current issues and possible solutions
• Identify and prioritize user requirements
• Study system users to develop a user acceptance plan
• Develop needed user documentation
• Implement a user training program

After we have gathered all necessary documentation and analyzed your current system, we conduct a feasibility study to determine if the new system is a viable project for your company. We present an in-depth report that explains the strengths and weaknesses of your project. We also cover threats and the resources that will be required to be successful.

The right design will save you time. PML ensures your system design is right from the start. Many projects fail due to flaws going unnoticed in the initial design which leads to rework, cost overruns and delays. Retaining PML to conduct your Analysis and Design gives your company an unbiased perspective. We analyze the new design from every angle to formulate a comprehensive design plan.

We work with your staff to deliver:

• A complete and detailed analysis of your new system
• Entity-Relationship Diagrams
• Data flow diagrams
• System security requirements
• Overview of the system architecture
• Define system acceptance criteria
• Implementation strategies

PML's certified Project Managers cover every area of the System Analysis and Design so that issues are addressed before they lead to costly rework.

We specialize in integration. We have a talented team that knows how to provide seamless integration for your system. The worst thing for any business is downtime. This is what often happens to businesses when integrating a new system. With PML, we put those worries to rest. Our Project Managers develop a System Integration plan that puts the focus on keeping your business operational.

We work with your company to:

• Put the system into your production environment with little disruption
• Establish a security policy
• Deliver user documentation for the new system
• Execute a user training program
• Provide continuous monitoring of your system for any potential issues

We stand behind our service and offer a 100% money back guarantee. If you experience major disruptions with PML on the job, we will give you a full refund. That is how confident we are in our certified Project Management experts.

Adequate and thorough testing can keep your customers from losing their cool! Let PML help keep your customers happy. The intention of most systems is to make life easier for the user. Unfortunately, there are times that systems are developed that are not user friendly. PML specializes in Usability Testing. Our approach gives you direct input on how real users use the system.

When you hire PML we work with your company to:

• Conduct multiple rounds of user testing
• Conduct Security Testing
• Design Error handling procedures
• Review the system to ensure it meets the project specifications and requirements

Deploying your system can be a logistical nightmare. Let PML provide the expertise to make deployment a breeze. PML works with companies of all sizes to develop a deployment strategy that addresses your specific needs. Whether you need a deployment strategy for one location or globally, PML has the experience to successfully develop and execute a customized deployment plan covering applicable areas related to your system.

PML works with your company to:

• Develop an Operational Support Plan
• Develop a Legacy Retirement Plan
• Develop a System Deployment Plan
• Conduct an Operational Readiness Review
• Manage the actual deployment of the system

The cost of maintenance can be more expensive than the cost to develop your new system. For that reason, you need to have a Support and Maintenance plan in place that identifies procedures and costs. We work with your company to:

• Develop a maintenance plan to support your system
• Negotiate favorable SLA terms with vendors

Conducting project audits helps ensure your project is meeting your company's objectives. We can perform either pre or post review audits. Our audit teams schedule interviews with your project staff and review relevant project documentation to uncover potential issues that could cause shortfalls or disruptions in your project. Once the audit is complete, we review the results with the project team and make a formal presentation to management regarding our audit findings.

We work with your company to:

• Conduct user reviews and evaluations
• Conduct internal reviews and evaluations
• Check Metrics to ensure usability, reliability, utility, cost, satisfaction and value

Our Training and mentor program has been designed to help your project management staff utilize best practices in the SDLC of your projects. All of our trainers and mentors are certified Project Management Professionals. To be a mentor with PML you have to have a minimum of 10 years of experience. Our trainers and mentors work with your project management staff to provide them with the necessary tools and resources to handle projects the right way. When you retain a PML Mentor, he works with your staff throughout the duration of the project providing feedback and support. This hands-on approach is a proven and effective way to ingrain project management best practices. If you have a new team or need a refresher on the latest techniques, PML is there for you. We offer both onsite training and training seminars to accommodate your organization's needs.